Scripts
What to say
Real scripts you can copy, adapt, and use today. Words matter — these phrasings get you treated as a serious advocate, not 'just a parent.'
What to say when calling OPWDD
Use this when calling the OPWDD Front Door for the first time, or following up.
What to say when requesting respite
Use when calling a Care Manager, CCO, or provider for respite.
What to say to a CSE chair
Use when requesting a CSE meeting or in the meeting itself.
What to say when a Care Manager isn't helping
Use when your Care Manager is unresponsive or unhelpful.
What to say when a loved one needs housing
Use with your Care Manager when starting the residential pathway.
What to say when you are at a caregiver breaking point
Use when you cannot keep going alone.